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  • Anyone ever order from Just Fruits and Exotics and had a problem?

    I placed an order in Jan and got it within 2 weeks then , they contact me saying they had a few Panachee trees for sale so i went on and order 1, about a month after i ordered it i contact them ask how long before tree gets shipped ,they replied they will ship it within a week ,couple week go by still no tree , contact again they tell me 1st week of march due to cold weather ok i could understand that ..now still have no tree , and been tryin to contact them for a week or so no call back or email back..

  • #2
    That is odd.....have been up to their place, top notch operation.
    Cutting sales on willsfigs.com started Nov 1 and will continue till about March 1.

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    • #3
      will them seem like such nice people , just wondering why they won't call back or shoot me an email

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      • #4
        That is very strange. Done quite a bit of business with them and they are great people. I don't think I have ever called and not had them answer either.
        Darkman AKA Charles in Pensacola South of I-10 zone 8b/9a

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        • #5
          I have only ordered from them once, all was smooth as silk. Will order more for sure.
          Scott - Colorado Springs, CO - Zone 4/5 (Depending on the year) - Elevation 6266ft

          “Though the problems of the world are increasingly complex, the solutions remain embarrassingly simple.” – Bill Mollison

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          • #6
            They are a class act!
            Email Brandy or call and ask to speak to her and she will set things straight.
            Frank Tallahasee 8B
            North Florida Figs

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            • #7
              thanks frank will try

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              • #8
                BigFig,
                This seems odd. I concur with what the previous posters have said. JF&E always answers and they are good, hard working, smart people. If they have not responded, keep trying because (from my perspective) that is out of character. I will share this thread with them and I am sure you will be taken care of.
                jimmie aka JD | tallahassee.fl | zone.8b | davistating.eBay

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                • #9
                  i know it seems odd , thats why im asking if anyone ever had a problem with them ..the first two trees i ordered from them came quick .lSU improve celeste and bella fig . now been trying to reach them for a week or so no call back or e-mail
                  You may only view thumbnails in this gallery. This gallery has 1 photos.

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                  • #10
                    They can be busy, and it is hard to find a short window for dormancy in warm florida climate. Don't be too hard on them, they are honest folk and will honor your order.
                    Rafael
                    Zone 7b, Queens, New York

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                    • #11
                      Joe, this is Brandy from Just Fruits and Exotics. Jimmy sent me an email, noting your posted thread. I am so sorry your email was not responded to in a more timely matter. Figs are very sensitive to cold weather, and we have to wait until there is no danger of freezing at any point along the UPS trucking path. We check the weather weekly to make sure, the packages we send will not be damaged in transit. You are in New Jersey and the weather has been terrible on the transit path. We will get your package out as soon as we can safely. Thank you for your patience.
                      On another note, I’d like to thank everyone who posted kind things about our nursery. This is a wonderful forum, I had not known about it until Jimmy brought it to my attention. Good information, we’ll contribute when we can.

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                      • JD
                        JD commented
                        Editing a comment
                        Hey Brandy!
                        Thanks for the mention. Welcome to the forum and thanks for being you. There are many fans of Just Fruits and Exotics on many online forums and you have demonstrated why. Thanks for taking the time to respond to Joe's concerns directly. Keep up the good work and high quality products.

                    • #12
                      I got a fig tree a couple of weeks ago. Beautiful tree, healthy and over three feet tall. I liked to never got ut unwrapped. Great packing!
                      Pine Prairie, LA 8B

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                      • #13
                        You have to go there in person to reallly appreciate everything. I can walk around for hours there. They also carry plants that are just hard to find at other nurseries. Tremendous selection of ornamentals too. Plus by traveling and picking it up you can hand select and get their pick up price discount. If you are within four hours you should consider the trip. You'll be impressed by this nursery.
                        Darkman AKA Charles in Pensacola South of I-10 zone 8b/9a

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                        • #14
                          Agree with Darkman and JD completely.

                          Wife and I drove up there in the fall a few years ago, for me about a 3.5 hour trip one way. I was looking for grapes and when we arrived not only did Brandy have a great selection in pots they had the varieties growing on the fences around the property. She actually went around and picked grapes from all the varieties and brought them to us to sample them. When we had made our choices a couple of the plants in the nursery she thought were too picked over so she drove up in to the fields where they have more stock in pots and brought more vines down. When we were checking out she noticed one of the vines had a small wound near the base and even though I said it was fine she would have none of it and insisted on driving back up in to the fields and get another one. Top notch.......

                          She and I also talked about Sweetcrisp blueberries and just how great they were, I often use what she said that day "the sweetcrisps are not just better than every other BB but are a quantum leap better"

                          Wills
                          Cutting sales on willsfigs.com started Nov 1 and will continue till about March 1.

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                        • #15
                          Encouraging feedbacks. Looks like it is worth a visit on my next trip to Florida. I have never been to that
                          part of Florida. On our recent trip to Orlando, my relative got a bunch of tropicals to bring back to Ohio. They
                          would luv visiting such a nursery especially when others can hang around for hours.

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                          • FMD
                            FMD commented
                            Editing a comment
                            Well Paul, if you make the trip to JF's you will have to come and visit me too. It is a very close to Tallahassee.
                            That goes for you too Wills...and the rest of my fig buddies.

                          • Hershell
                            Hershell commented
                            Editing a comment
                            I have thoroughly enjoined my visits with Frank. I can't say enough!

                          • Darkman
                            Darkman commented
                            Editing a comment
                            A trip to Tallahassee without reaching out to Frank would be a terrible mistake. Awesome plantings only surpassed by the man himself.

                        • #16
                          Just ordered a Smith Fig tree from them, the only place that has them in stock....thank God....saved me from a bidding war on Ebay where people are fetching top dollar for twigs, meanwhile I got a 3 gallon plant coming in.....Yay Fruits and exotics.

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                          • JD
                            JD commented
                            Editing a comment
                            Clay,
                            Good choice. My Smith is from JF&E and it is an excellent variety.

                          • Claymango
                            Claymango commented
                            Editing a comment
                            JD, Please tell me that Smith doesn"t have just the classic Fig taste without complexity??? I see people mentioning hundreds of Figs across the forums, but I'm assuming most of them are just sweet Fig tasting with low and High Brix levels.... I'm trying to get away from the same ol fig tasting varieties, with Col De Dame Figs, Viloette De Bordeux, and Black Mediera....I needd something with Complexity... I already Have Excel for sweet.

                          • JD
                            JD commented
                            Editing a comment
                            Ok Clay, I will tell you (and I will say it again). Good choice. Smith is an excellent variety.

                            Here is what I wrote about Smith in 2014 (http://figs4funforum.websitetoolbox....2014-6994608):

                            Flavor. Is comparable only to Socorro Black (for me). It is not a sweet fig as there are figs with a sweeter flavor profile. Smith is complex, rich and it has some subtle undertones that I cannot pinpoint - maybe someone who drinks wine will describe it better than I have. It is berry flavored with a slight acidity that makes it finish smoothly on the palate. This is different from Celeste and other sweet figs that have a sugary intense after taste, i.e., almost a sugar burn that beckons for salt or acid to balance it.

                            Texture. The seeds offer a texture that I prefer. It has a hollow interior and an eye that is not closed and will be a problem in heavy rains. And it is unlikely that this fig can actually concentrate it sugars like others with a closed or better protected eye.

                            JD

                        • #17
                          http://www.justfruitsandexotics.com/JFE/

                          Looks like a fun place to visit.
                          SoCal, zone 10.
                          www.ourfigs.com Invite your friends.

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                          • #18
                            I ordered 2 smiths from them in Dec. Only 1 arrived. I emailed them and they sent another right away. I was very impressed with the service. Also bought and ice cream banna from them and they were very helpful in answering questions.
                            Jeff in 6a

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